The booth is in the middle of the mall on the upper level of Forest Hill Chase. It is operated by a number of Asian ladies, two on duty (two chairs) at a time. You choose the type of haircut you want by tapping on a screen displaying the various types and prices. You insert the notes in the slot and a docket is produced. The docket contains a sequence number. An illuminated sign displays the number of the last customer to enter. eg. My docket said 237. The sign said 232. There are a number of seats outside the booth with the customers no 233, 234, 235, and 236 seated waiting their turn. The Asian ladies don't handle any cash, and the type of haircut you want is printed on the ticket, so conversation is not required. It's quick, efficient, and $10 cheaper than any of the other hairdressers in the shopping centre.