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Posted

Another two power outages here on Tuesday, one very brief, the other 1 1/2 hours. No notification, no apology, and no remorse, quite emotionless.

 

It's hard to know what to think anymore. I once wrote a letter about power outages, and as usual got told to mind my own business. Can someone tell me what to say in a letter and how to say it? I've had to mind my own business for the last 45 years. It was extremely disheartening to say the least.

Posted

GON they are not severe outages and "someone" fixed them quite quickly.  In sparsely settled areas the cost of getting power to people is high per capita..  Nev

  • Like 1
Posted
22 hours ago, Grumpy Old Nasho said:

Another two power outages here on Tuesday, one very brief, the other 1 1/2 hours. No notification, no apology, and no remorse, quite emotionless.

 

It's hard to know what to think anymore. I once wrote a letter about power outages, and as usual got told to mind my own business. Can someone tell me what to say in a letter and how to say it? I've had to mind my own business for the last 45 years. It was extremely disheartening to say the least.

Power outages typically happen due to natural events like fires, falling tree branches, storms and lightning strikes, or accidents like a car running into a power pole. Some may be due to equipment failures that may or may not be due to inadequate maintenance/replacement. Nearly all are random events that the power company can't predict and is not responsible for. Their obligation in an outage is to restore power as quickly as possible. Also to notify residents of planned outages. If the outage goes on for long enough, here in the West at least you can put in a claim for compensation for spoiled food etc. We were without power for a week once after a severe storm and got compensation. I'm not sure what you could say in another letter that would change the fact that outages happen, or what you would expect the power company to do about them. Did they literally tell you to mind your own business? What did you write in your previous letter to get that kind of response?

  • Informative 1
Posted

The answer I received from the power company was obviously a standard letter listing the problems you just explained but you missed one, "wild animals". Their letter came quickly, and everyone complaining probably receives the same letter. They failed to list how many outages were caused by animals, lighting, equipment failure, car crashes, etc, etc. And failed to explain how they are grappling with these problems for future reliability. Hence, mind your own business, we know what we're doing. That's how they came across, and how I took it.

Posted
3 minutes ago, Grumpy Old Nasho said:

The answer I received from the power company was obviously a standard letter listing the problems you just explained but you missed one, "wild animals". Their letter came quickly, and everyone complaining probably receives the same letter. They failed to list how many outages were caused by animals, lighting, equipment failure, car crashes, etc, etc. And failed to explain how they are grappling with these problems for future reliability. Hence, mind your own business, we know what we're doing. That's how they came across, and how I took it.

Of course -  wild animals. I didn't think of that one. Seems to me you got a fair and reasonable response, and hardly `mind your own business'. Why would you even care about how many outages are caused by what anyway? Why is that important to you?  And what do you realistically expect them to do about preventing natural events, accidents and wild animal attacks. Surely it must be obvious that they have no more control over those things than you do. 

  • Like 1
Posted

Like read into it what you choose to, Called "Selective Perception" .Pretty  common.  There's some $#!t Power companies also. Look around if you have a choice. (not that it will change who repairs your powerlines).  If you have running hot water M8 you are in the top 2% of the World . and IF you don't live in a big city,  More the better. Nev.

  • Like 2
Posted
7 hours ago, facthunter said:

GON they are not severe outages and "someone" fixed them quite quickly.  In sparsely settled areas the cost of getting power to people is high per capita..  Nev

300 since 2013, many of which were longer than 6 hours. I'm all for alternative green energy, but they have make sure it will be disruption free, otherwise rural folk may as well go off grid. I would do it except the economics for me in my old age is not viable, but for younger folk, it might be.

Posted

I don't know your personal supply circumstances or what rate you are being charged per Kw/Hr OR what Choice of supplier you have.  These off grid systems are really getting better all the time.  staying connected costs about $420 /annum. Nev

Posted
8 minutes ago, facthunter said:

There's some $#!t Power companies also. Look around if you have a choice

No I have no choice. Endeavour Energy is the wholesaler. When they have problems, everyone has problems.

  • Informative 1
Posted
8 minutes ago, Grumpy Old Nasho said:

Makes me wonder what they do have control over.

You could always ask them. 

  • Like 1
Posted

You are riding the same old hobby horse like your complaints about AEC. Complain complain  complain. You must be a bitter miserable person to know. Lighten up a bit.

Posted
46 minutes ago, Grumpy Old Nasho said:

We need a "Donald Trump", to sack the slackers who hold their customers in contempt.

 

You do know that Trump and Musk want to abolish the Consumer Financial Bureau a body that protects the ordinary person from predatory banks and credit card companies?    If Trump doesn't seem to give a toss about bank customers being ripped off why would he care about electricity customers being treated with contempt

 

Trump's followers are quite gullible if they believe a bunch of ruthless billionaires are looking out for them. 

 

Second Trump administration

  Consumer Financial Protection Bureau homepage screenshot February 2025

On February 1, 2025, Chopra was fired by President Trump, making deputy director Zixta Martinez the acting director of the agency.[36][37] Two days later Treasury Secretary and former hedge fund manager Scott Bessent was named the agency's director and immediately ordered the agency to halt all work.[38] On Friday, February 7, Russell Vought emailed CFPB staff to let them know he was the acting director.[39] On February 10, Vought ordered all CFPB staff to cease all work between February 10 and 14, and closed the CFPB Washington headquarters.[40][6]

In February 2025, the Bureau became a target of the Department of Government Efficiency, the Elon Musk-led team carrying out part of Trump's cost-cutting agenda. Staffers gained access to consumers' data.[41] As of February 8, 2025, all pages, resources, webforms and instructions on how to contact the agency by email remain in place on the official website of the Bureau, but its front page displays a deceptive 404 error (not found) message. [42] CFPB workers have accused Elon Musk of glaring conflict of interest.[43] Helaine Olen, from the American Economic Liberties Project, argues that closing down the CFPB "is an overt power grab by Big Tech — and their gain could result in the rest of us losing much more than almost anyone realizes."[44]

  • Sad 1
Posted
33 minutes ago, facthunter said:

CONflict of Interest?

That is an understatement.   Musk is killing off the Consumer Financial Protection Bureau while simultaneously moving towards X formerly Twitter offering financial services. It is awfully convenient for him not to have protection for his customers.

 

Elon Musk's vision of turning X into an “everything app” is one step closer to reality with the announcement of a new payments platform. The company's new X Money service is set to launch later in 2025, giving users a digital wallet on X to store money and make peer-to-peer transfers.

 

  • Sad 1
Posted

Exactly - the bank robbers are now running the banks:

About a week before Elon Musk helped take over the nation’s leading consumer financial watchdog, his social media site, X, unfurled the details of a new payment system that may have drawn federal scrutiny — underscoring the complicated web of personal interests at stake as the world’s richest person advises President Donald Trump on a reconfiguration of the U.S. government.

The system is called X Money, and in the vision sketched out by executives, it would allow millions of users on X to instantly send money to friends, family members and others. Heralding it as a breakthrough in finance, the company said in late January it would launch this year with the support of Visa, which processes billions of transactions globally.

Because of its direct ties to bank accounts and debit cards, X Money normally would fall under the remit of the Consumer Financial Protection Bureau, an agency with vast powers to crack down on unfair, deceptive and predatory corporate practices. Formed in the wake of the 2008 financial collapse, the CFPB has policed traditional banks and lenders as well as Apple, Google and other tech giants that seek to offer digital versions of those services.

But that was before last week, when Musk’s team of young agents — acting at Trump’s behest — began targeting the CFPB as part of their disruptive campaign to slash spending and regulation across government. As they burrowed into the bureau’s computers, Musk made clear his goal is to dismantle the agency, which soon ordered a full stoppage to all of its work to investigate companies and protect consumers.
  • Informative 2
Posted

I differ from Trump about consumer affairs. If I had my way, Australia would have a monstrous Consumer Affairs Bureau with branches in every city suburb, town, city, and everywhere else. It would be manned by thousands of employees and managers completely loyal to all consumers. Complaints would be dealt with in very timely manner with 100% satisfaction to the consumer. It would have powers to sack, ban, jail offenders, determine massive penalties and/or deportation of repeat offending foreign companies. Life would be good under my consumer affairs plan.

Posted (edited)
6 minutes ago, Grumpy Old Nasho said:

I differ from Trump about consumer affairs.

The greater point though is that it is obvious that Musk has so many conflicts of interest that he can't possibly be unbiased.   Running a financial system whilst having the power to cripple the organisation tasked with regulating financial services is not on.  This is more than a conflict of interest it is corrupt.

 

 

Edited by octave
  • Agree 3

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